Courses

Specializations on offer

• Business Development
• Customer Relationship Management
• Information Technology Support
• Multimedia Design and Web Development
• Telecommunications Network Engineering

Business Development

(Available in study centres: Abuja, Lagos)

Overview

This programme is structured to provide participants with the skills necessary to kick off a career as a business developer, business analyst, product developer, marketing specialist or sales professional. The programme imparts industry relevant skills set, these include, prospecting for business, prospecting for clients, client retention techniques, developing business plans and proposal, service and product development and introduction to brand management. Upon completion of this course participants will be capable of developing new products, develop winning proposals, identify opportunities and developing them into viable businesses, applying industry best practices to their projects, and also the ability to develop a successful design a marketing plan to acquire new clients and retain existing clients.

Courses

• Understanding Business Development
• Business Communication
• Business Plans
• Report and Proposal Writing
• Marketing
• Sales
• Computer Appreciation
• Soft skills for the workplace
• Project Management

Customer Relationship Management

(Available in study centres: Abuja, Lagos)

Overview

This is programme is structured to provide participants with the knowledge and skills necessary to kick off a career as client interface executive, customer service representative, and call centre agent. Participants will recognize that service delivery is an individual response value. Understand how your own behaviour impacts the behaviour of others. Develop more confidence and skill as a problem-solver. Communicate more assertively and effectively. Learn ways to make customer service a team approach. Upon completion of the programme participants will be capable of using various call centre tools, apply customer retention techniques to their clientele base, improve sales through excellent customer service delivery, develop feedback processes that will be adopted for product development.

Courses

• Analysing Customers
• Customer Service
• Call Centre Fundamentals
• Call Centre Technologies
• Telemarketing
• Vocal Makeover
• Computer Appreciation
• Soft skills for the workplace
• Project Management

Information Technology Support

(Available in study centres: Abuja, Lagos, Port Harcourt)

Overview

This programme is structured to provide participants with the skills necessary to kick off a career as a systems support engineer, database administrator, security specialist, software programmer and networking professional. The programme imparts industry relevant skills set, these include, managing database servers, designing and implementing IT strategies for organizations, managing local and nationwide networks, developing software applications for the enterprise and managing IT projects. Upon completion of this course participants will be capable of developing software applications, manage complex applications and database servers, implement IT security within the enterprise, applying industry best practices to their projects, and also the ability to design a successful IT strategy for any large organization.

Courses

• Managing Windows systems – desktop and server management
• Managing UNIX/LINUX systems – desktop and server management
• Implementing IT Security
• Object Oriented Programming in Java
• Systems configuration and Management
• Designing and implementing LAN/MAN/CAN/WAN
• Software Quality Assurance and Testing
• Managing IT Projects in the enterprise
• Computer Appreciation
• Database Design and Management
• Web applications development
• Soft skills for the workplace

Multimedia Design and Web Development

(Available in study centre: Lagos)

Overview

This programme is structured to provide participants with the skills necessary to kick off a career as a systems support engineer, database administrator, security specialist, software programmer and networking professional. The programme imparts industry relevant skills set, these include, managing database servers, designing and implementing IT strategies for organizations, managing local and nationwide networks, developing software applications for the enterprise and managing IT projects. Upon completion of this course participants will be capable of developing software applications, manage complex applications and database servers, implement IT security within the enterprise, applying industry best practices to their projects, and also the ability to design a successful IT strategy for any large organization.

Courses

• Managing Windows systems – desktop and server management
• Managing UNIX/LINUX systems – desktop and server management
• Implementing IT Security
• Object Oriented Programming in Java
• Systems configuration and Management
• Designing and implementing LAN/MAN/CAN/WAN
• Software Quality Assurance and Testing
• Managing IT Projects in the enterprise
• Computer Appreciation
• Soft skills for the workplace

Telecommunications Network Engineering

(Available in study centre: Lagos)

Overview

This programme is structured to provide students with the advanced skills necessary to function as a Field Service Engineer, Radio Network Planning Engineers or Radio Network Optimization Engineers. The program represents an opportunity to acquire a mastery of industry-relevant skills with an emphasis on industry-standard technology. Students can expect to take courses that cover network planning, network management, IP networks, WiMAX. I t gives the t rainee skills in the principles that are fundamental to the operation of mobile systems and then takes the t raining to advanced specialization areas. At the end of the t raining, participants would be able to design, deploy and manage CDMA, GSM and 3G networks.

Courses

• Telecommunications Fundamentals
• Telecommunications Networks
• Telecommunications Services
• Principles of Mobile Telecommunications
• IP Networks
• Transmission Principles
• GSM Mobile Radio Systems
• UMTS (3G) Mobile Radio Networks
• CDMA Mobile Radio Systems
• Optimization
• GSM/ CDMA Network Planning and Management
• Satellite Communication systems.